Contact Us

CATA offers accessible hours, easy email and phone contact, and multiple ways to get in touch. Whether you want to send feedback, find an office location or reach a specific service, all the information you need is here

Contact Form

Share your feedback, suggestions or concerns using the form below.

All fields marked with * are required.
Recaptcha

How to connect

General Customer Service

  • Phone Number: 517-394-1000
  • Hours: Mon-Fri 7 a.m. to 7 p.m., Sat-Sun 9 a.m. to 5 p.m.

Fixed Route

  • Phone Number: 517-394-1000
  • Hours: Mon-Fri 7 a.m. to 7 p.m., Sat-Sun 9 a.m. to 5 p.m.

Paratransit

Spec-Tran

Redi-Ride

CATA Rural Service

Connectors

Shopping Bus

 

Michigan State University

MSU Lot Link (Available only during MSU fall and spring semesters):

  • Phone: 517-432-8888
  • Hours: Mon-Fri 7PM to 2AM
  • Sat-Sun 9AM to 2AM

MSU Night Owl (Available only during MSU fall and spring semesters):

  • 517-432-8888
  • Mon-Fri 2AM to 7AM
  • Sat-Sun 2AM to 9AM

 

Accessibility

Michigan Relay Center Voice TD:

Language Line:

Media

Public Information Officer

Brandie Yates | Director of Marketing & Public Information | Capital Area Transportation Authority

Advertising Inquiries

Brad Eldridge | Vice President, Grand Rapids, Flint | OUTFRONT

Michigan Freedom of Information Act ("FOIA") Requests

FOIA requests must be submitted in writing to the FOIA Coordinator. Find the forms, procedures and contact information you need below

Important Resources

Public Summary of FOIA Procedures and Guidelines

FOIA Procedures and Guidelines

FOIA Request Form

FOIA Coordinator

icon
CATA , 4615 Tranter Street, Lansing, MI 48910
icon
FOIA.Coordinator@cata.org
icon
517-394-1100 (information)
icon
Fax: 517-913-6357
A person boarding a Spec-Tran bus with the lift

Disability Resources for Riders

CATA is committed to accessibility. Visit our resource page for everything you need to know for an accessible journey with CATA.